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Consulting Overview

Most managers within organizations today believe that all it takes for improvement to happen is to get some good ideas, and then implement them. Studies have shown that over one-half of all of the improvement ideas that people within organizations generate result in no discernable effect on the output of the process. Only one-quarter of all of the ideas that people started out thinking would make improvement happen . . . actually improve the process output. Unfortunately, almost one-quarter of all of the ideas actually make the process output worse! Improving on these odds is the purpose of SatiStar's Business Performance Improvement methodologies.
Operational Effectiveness	Leadership & Cultural Transformation	Management System Standards	Performance Breakthrough	Information Systems
5S Program 6 Sigma Customer Loyalty Measurement Customer Satisfaction Measurement Design of Experiments / Multi-variable Testing and Analysis (DOE, MVT, MVTA) Facilitating Improvement Teams Failure Mode and Effects Analysis (FMEA) Initial Stage Control Kaizen Implementation Lean Manufacturing Management System Assessments Mistake-Proofing Principles of Continuous Improvement Program Management Project Management SPC Implementation Setup Reduction Statistical Improvement Tools Supplier Development Program Theory of Constraints Total Productive Maintenance (TPM) Toyota Production Systems Trouble-Shooting	Business Performance Improvement Assessment Business Strategy Change Management Compensation & Incentives Employee / Union Involvement Employee Attitude Measurement Employee Capability Assessments Gainsharing Integrated Strategic Alignment & Deployment (ISAD) Leadership Assessment & Coaching Mentoring & Coaching Organizational Redesign Policy Deployment Quality of Work Life Reward & Recognition Skills Development Socio-Technical Systems Sustainability Teamwork Union-Management Relationships Visioning	8D Problem Solving Advanced Product Quality Planning / APQP Environmental Management System ISO14001 GLP / GMP HACCP ISO9001 System Maintenance ISO9001:2008 System Design and Implementation ITIL, ISO20000 Internal Audit Medical Devices Multi-site Registrations Occupational Health and Safety Outsourcing Quality Process Flow Diagramming Quality Function Deployment (QFD) Quality Management Systems Quality System Assessments Sarbanes-Oxley Compliance (SOX) Work Instruction Writing	Benchmarking Business Performance Analysis Business Process Reengineering (BPR) Computerized Process Simulation Functional Reengineering Integrated Supply Chain Integrated Value Chain Process Flow Diagramming / Process Mapping Process Innovation Value Stream Mapping and Analysis (VSM)	Configuration Management Data Migration Data Security Database Systems Design and Development Distance Education (e-Learning) Electronic Document Management Systems (EDMS) Electronic ISO Management Systems High Reliability Data Centre Operations Information Technology Infrastructure Library (ITIL) Lean IT Service Management (Lean-ITSM) Reporting Systems Specifications Documents Total Cost of Ownership (TCO) Total Cost of Service (TCS)

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